Welcome to the Team, Marc and Joann!
American Global is proud to announce that Marc C Drumm, CRM, has joined American Global Canada as Senior Vice President. Marc will serve as the leader of the Canadian insurance team which recently welcomed Account Executive Ann Donald and Account Manager Joann Zhou. The Ontario-based teammates will operate out of American Global’s Canadian headquarters in Oakville, and together, this talented team will provide Canadian contractors with the best-in-class insurance services and solutions that American Global clients have come to expect worldwide.
As a Commercial Insurance Broker for more than 40 years, Marc has a depth and breadth of knowledge that will prove to be a valuable asset to clients in Canada and abroad. While Marc has gained knowledge across a variety of industry sectors, his core focus has been the construction industry and all risk-related matters including contract review, large projects, Public Private Partnership (P3) and Integrated Project Delivery (IPD) insurance. Having worked on the insurance broking side of transactions as well as within a construction firm, Marc will bring unique insighst and perspectives to our clients and prospects.
Prior to joining American Global, Marc was Senior Vice President, Construction and Infrastructure Practice at an international brokerage and consulting firm. Previously, he was the Insurance/Risk Manager at one of Canada’s largest general contractors. As an insurance broker and advisor, Marc worked on a multitude of prestigious projects including several multi-billion dollar infrastructure and transportation projects, as well as numerous hospital/healthcare and courthouse facilities, among others.
Kent Peters, President of American Global Canada said, “American Global of Canada is excited to have Marc lead our insurance team. He has the deepest and broadest experience of any construction insurance specialist in Canada and his enthusiasm and love for the industry help him build and maintain fantastic relationships with colleagues, markets and clients.” He added “In addition to Marc, we have added great depth and competence to our team with the additions of Ann Donald and Joann Zhou. Ann is an experienced construction insurance and surety specialist that brings unmatched passion for our industry and Joann is an experienced and credentialed broker that demonstrates our firm’s commitment to bringing technical competence to our clients. We are very pleased to have added these outstanding colleagues to our team.”
Marc Drumm commented, saying “After 43 years in the insurance industry, I cannot think of a better place to embark on the next chapter of my career than at American Global, where they embrace the core values it takes to become a leading and progressive firm.” He continued, “The team at American Global exceeds expectations when it comes to innovation, and I respect their commitment to build lasting relationships and deliver exceptional service to their clients.”
Ann and Joann are equally excited to be formative members of American Global’s Canadian team, which will now extend further west into Calgary, where Ann is based. Ann remarked, “As someone who has focused on construction risk my entire career, I am so pleased to join a firm that is dedicated solely to clients in the construction industry. American Global is a truly unique brokerage worth celebrating. It is an honor to be part of the American Global Canada team.”
Joann added, “I am thrilled to join this team, to work with and learn from some of the most respected and seasoned industry professionals! I look forward to growing together with AG Canada.”
Marc holds a Canadian Risk Manager (CRM) designation from the Risk and Insurance Management Society and can be reached at: marc.drumm@americanglobal.com.
Ann earned her Fellow Chartered Insurance Professional (FCIP) and Certified Risk Manager (CRM) designations from the University of Calgary, together with her degree in Business Management. She also holds a Business Analysis Certificate from Mount Royal University. Ann can be reached at: ann.donald@americanglobal.com.
Joann holds her Chartered Insurance Professional (CIP) designation as well as a post graduate certificate in Insurance Management from Humber College in Toronto. She earned her Bachelor of Science degree in Education Technology from Shanghai International Studies University in China, and a diploma in International Transportation and Customs from Seneca College in Toronto, and a Business Analysis certificate from the University of Toronto. Joann can be reached at: joann.zhou@americanglobal.com.