AG TechConnect Podcast #3: Blending Technology & Human Behavior to Drive Change

In this episode of the TechConnect Podcast, host Chris Greene speaks with Nancy Rogge, Senior Vice President of Learning, Development & Technology at American Global. With a unique background in psychology and a career rooted in commercial insurance, Nancy has become a driving force behind the firm’s cultural and operational transformation.

Together, they unpack how emotional intelligence, human-centered design, and a strategic embrace of AI are helping teams navigate change and adopt technology with purpose. Nancy shares insights from her career journey, the challenges of leading innovation in a legacy industry, and how her “people-first, tech-enabled” approach is reshaping how organizations think, learn, and grow. Whether you’re curious about change management, tech adoption, or what it takes to build a truly adaptive culture—this episode is packed with honest reflections and forward-thinking strategy from one of the industry’s most impactful leaders.